Richard Crosby
Cross-functional Solutions Manager bridging technology and business teams.
Cross-functional Solutions Manager bridging technology and business teams.
Currently Solutions Manager at UBIO. UBIO are the creators of the Automation Cloud, the technology platform for connecting the web.
UBIO's managed automation service transforms websites into powerful transactional and data APIs, giving our customers the power back over their own customers' journey.
Cross-functional Solutions Manager with over a decade of experience delivering onboarding, documentation and product input across SaaS platforms. Trusted lead for technical demos, testing workflows and client integration success.
I am also a Consumer Advocate focused on Tobacco Harm Reduction via my position as UK Director of Considerate Pouchers and writer for The Daily Pouch.
Formerly Marketplace Manager for online retailer Universal Textiles (T/A 'Pertemba Global'). Universal Textiles are primarily fashion retailers - listing hundreds of thousands of products worldwide. My role involved overseeing the integration and management of these marketplaces.
Before joining Pertemba I worked at SaaS providers Brightpearl and Veeqo in various roles from support to implementation.
Prior to this I co-owned an e-commerce business (BrizTech Ltd.) after spending several years in digital marketing after receiving a Business Studies degree from UWE.
Bringing together hands-on retail operations and SaaS implementation know-how, backed by a Business Studies degree from UWE.
With over 10 years of experience working in and around retail technology—from shopfloor sales to managing a global eCommerce business—I have developed broad, practical knowledge alongside strong technical expertise.
As UK Director of Considerate Pouchers, I work to promote tobacco harm reduction through safer alternatives. This involves writing for The Daily Pouch, engaging with policymakers, and advocating for evidence-based approaches to harm reduction. Our work focuses on educating consumers about safer nicotine products while supporting their journey away from combustible tobacco.